If you receive an unexpected email that looks unusual, do not open it. Instead, delete it immediately and report it to the UBC IT Service Desk.
A recent, global ransomware attack has affected organizations around the world, including Britain’s National Health Service. While UBC has currently not seen any evidence of this attack on university networks, the event offers an important reminder to look out for suspicious emails.
Although not an exhaustive list, some of the emails in the recent attack have had subject lines such as:
- Copy_[with Random Numbers]
- Document_[with Random Numbers]
- Scan_[with Random Numbers]
- File_[with Random Numbers]
- PDF_[with Random Numbers]
What is ransomware?
Ransomware is a type of malicious software cyber-criminals use to extort money and/or information. Ransomware attacks most commonly occur through email (a “phishing” email), where an infected file or link is sent. Clicking on the file or link activates the malicious software.
If your are in any doubt about a suspicious email, please call the UBC IT Service Desk at:
- Vancouver: 604.822.2008
- Okanagan: 250.807.9611